Diploma in Hotel Management
1. Front Office Operation
A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay.
Hotel front desk agent involves registering/booking guests in and out of their rooms, while accommodating any special requests.
During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. Front desk agents will also try to upsell guest rooms, by sharing available alternatives and options.
The Programs provided are:-
1. Diploma in Front office operation
Eligibility - 12th
2. Certificate in Front office operation
Eligibility - 10th
2. House Keeping
Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels, hospitals, educational institutions, and similar establishments. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. May purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals
In addition to general housekeeping tasks they are responsible for clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms. Organize work schedule from the room status list, arrivals and departures.
1. Diploma in House Keeping
Eligibility - 12th
2.Certificate in House Keeping
Eligibility - 10ths
3.Food Production Technology
One of the intensely developing technologies in recent days is Food technology. People usually prefer quality in every product. To fulfill that, each and every sector started doing research on improving their standards. Work of a Food Production Manager has a major role in it.
- They need to prepare a proper schedule of food production for the order which the company got.
- They have to allow the manpower accordingly with the efficiency of completing the work on time.
- They must prepare a report after the completion of the production work with all necessary documents.
- They should be vigilant in forecasting the risk problems before commencing the work.
- They should develop new food products welcomed by the market need and promote it in an effective way.
- They need to ensure the quality and hygiene of the product.
- They must develop, implement and monitor the optimum nutrition contents of the products.
- They also must ensure the safety of the employees.
1. Diploma in food and Beverage (Production)
Eligibility - 12th
2. Certificate in food and Beverage (Production)
Eligibility - 10th
Service
Food and Beverage Servers are customer service professionals that work for restaurants, cocktail bars, and other establishments. In addition to serving food and drinks, Food and Beverage Servers perform tasks, such as setting up tables, removing used dishes and preparing simple dishes. They serve as the main point of contact for customers
1. Diploma in Food and Beverage (Service)
Eligibility - 12th
2. Certificate in Food and Beverage (Service)
Eligibility - 10th
Other Hotel Management Courses
1. Diploma in Hotel Management (DHM)
Duration - 1 YEAR
Eligibility - 12TH
2. Diploma in front office operations (DFO)
Duration - 1 YEAR
Eligibility - 12TH
3. Diploma in Food & Beverage(Production/Service) (DF&B)
Duration - 1 YEAR
Eligibility - 12TH
4. Diploma in House Keeping (DHK)
Duration - 1 YEAR
Eligibility - 12TH
5. Diploma of Bell Captain – Front office management (DBC)
Duration - 1 YEAR
Eligibility - 12TH
6. Diploma of Captain -F&B Service (DC)
Duration - 1 YEAR
Eligibility - 12TH
7. Diploma of Chef-de-partie(Food production) (DCDP)
Duration - 1 YEAR
Eligibility - 12TH
8.Diploma in Commi 1(Food production) (DC)
Duration - 1 YEAR
Eligibility - 12TH
9.Diploma of Guest Relations Manager(Front office) DGRM
Duration - 1 YEAR
Eligibility - 12TH
10. Certificate in Hotel Management
Duration - 1 YEAR
Eligibility - 10TH